Players / Support
Support.
Stuck on a level, found a bug or have an idea? We read every message.
01 / Before you write
What to send.
- 01
Which game.
Tell us the game you're playing and the level you're on.
- 02
Your device.
The phone and its system version. For example iPhone 15, iOS 19 or Samsung A54, Android 15.
- 03
What happened.
What you did, what you expected and what you saw. A screenshot helps a lot.
02 / Send a messageTell us
Tell us
what's up.
It goes straight to our support inbox. We reply within a few days.
Or email us directlysupport@amastudios.net
03 / Our games
Our games.
04 / Purchases & bugsGood to
Good to
know.
Who handles purchases?
Purchases are handled by the App Store or Google Play.
How do I get a refund?
Refunds are handled by the store you bought from. Contact the App Store or Google Play.
How do I restore purchases on a new device?
Use the Restore button in the game's settings.
I found a bug. What now?
Send us a message with the game, your device and what happened. If we need a screenshot or a short screen recording, we will reply and ask.